Here’s a neat infographic highlighting important aspects of the “social business.” I share it ‘cuz it provides a good snapshot of what’s what. Full disclosure… this infographic is marketing a book — Smart Business, Social Business — in chapter 12 of which EMC social media is featured as a case study. I only this moment became aware of this book (thanks to the Google) and have reached out to the author and to my co-workers to learn more of its genesis.
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